Making decisions about the communication systems that your business is using can have a big impact on your employees' productivity and monthly utility costs. The popularization of voice over IP systems can present business owners with a potentially promising option for their new phone systems, but they will need to avoid letting their decision-making process become clouded by common misconceptions about this new technology.

Myth: Voice Over IP Systems Are Not Suitable For Commercial Needs

When your workers are needing to speak on the phone with clients or customers, it is important for the call quality to be as high as possible. Otherwise, there may be a higher risk of there being communication errors or the customer may develop a negative impression of your business. Luckily, call quality is not a serious issue with voice over IP systems as these systems can utilize audio compression and transmission techniques that will provide for call quality that is comparable to more traditional phone systems.

Myth: A Voice Over IP Phone System Will Be Significantly More Complicated To Use

Due to voice over IP systems utilizing the internet to transmit the call, individuals might assume that these systems will be significantly more difficult to operate. For those that may not be particularly savvy when it comes to new technology, this can be a factor that might cause them to shy away from considering voice over IP for their new systems. In reality, these phone systems will be very similar for the user. In fact, some of these systems may even be designed to work with traditional phones, and this option could allow you to utilize voice over IP without also needing to invest in replacing all of the company's phones.

Myth: Voice Over IP Phone Systems Have A More Limited Range Of Features

There are many features and functionalities that you will need from your business's phone system. Unfortunately, people can easily assume that voice over IP systems will offer a significantly smaller range of features and functionalities. However, this is not the case as modern voice over IP providers typically offer the full range of features that business leaders expect from their phones. This can include the use of call forwarding, conference calls and integration with the business's internal message system. In addition to providing the full range of benefits that traditional phones can offer, they may also be significantly more affordable than traditional commercial phone service providers, which can be an important benefit for both large and small businesses.